Introduction
Effective 1 December 2022, the Immigration Department of Malaysia introduced the Electronic Pass (ePASS) for Employment Pass and its related passes for renewal purposes.
In line with the Government's aspiration towards digitalization, the Immigration Department of Malaysia is pleased to introduce a new featured document known as the ePASS for Employment Pass and its related passes for RENEWAL purposes.
The ePASS is an electronic pass that replaces the current physical (sticker) Employment Pass for renewal applications. This digital alternative simplifies the renewal process and reduces the number of pages used in your passport.
Companies assigned to manage expatriate passes may sign into the ESD Online System at esd.imi.gov.my to download the approved Employment Pass and its related passes as an ePASS.
What is ePASS?
The ePASS is a digital document that serves as proof of your valid Employment Pass or related work permit in Malaysia. It contains all the same information as the physical sticker pass but in an electronic format that can be stored on your phone or printed.
Digital Format
Electronic document that can be accessed from the ESD system, stored on devices, or printed as needed.
Secure Barcode
Contains a barcode for security purposes and identification verification by authorities.
Renewal Only
Available exclusively for pass renewals. First-time applications still require physical sticker endorsement.
Easy Download
Can be downloaded from the ESD Online System simultaneously with the approval letter.
Terms and Conditions
The ePASS is subject to specific terms and conditions. Please review carefully before proceeding with your renewal application:
Eligible for ePASS
Renewal with a previous active pass that was endorsed in the same passport. If your previous pass sticker is in your current passport, you qualify for ePASS.
NOT Eligible for ePASS
Renewal with a new passport (without a previous pass endorsement) is not applicable for ePASS and therefore will be issued with a physical Pass sticker.
Important Notes:
- The applicant must be physically inside Malaysia for the company to proceed with an ePASS
- The validity of the ePASS follows the approval and validity of the Passport
- Applicants can only hold either the ePASS or the physical sticker at any one time
- The ePASS can be cancelled if needed
How to Download ePASS
Follow these steps to download your ePASS after your renewal application has been approved:
Access ESD Online System
Visit the ESD Online System at esd.imi.gov.my/portal and log in with your company credentials.
Navigate to Approved Applications
Find your approved renewal application in the system. The ePASS will be available for download 1 working day after payment is made.
Download ePASS
Download the ePASS document simultaneously with the approval letter. The ePASS can be saved to your device or printed.
Keep with Passport
Your passport is required at all times to accompany the ePASS. The ePASS alone is not sufficient for identification purposes.
Didn't receive the email? If you didn't receive the email notification to download the ePASS, you can log in directly to the ESD Online System to download it.
Eligible Pass Types
The ePASS is specifically designed for the following pass types:
Note: The ePASS is NOT applicable for Professional Visit Pass (PVP). PVP holders must continue with physical sticker endorsement.
Benefits of ePASS
Faster Processing
ePASS is available just 1 working day after payment, eliminating the need to wait for physical sticker printing and passport collection.
Save Passport Pages
No physical sticker required for renewals means you preserve valuable passport pages for other travel visas and stamps.
Digital Convenience
Access your ePASS anytime from the ESD system. Store it on your phone, tablet, or print copies as needed for different purposes.
Government Initiative
Part of Malaysia's digital transformation in immigration services, ensuring modern and efficient processes for expatriates.
Frequently Asked Questions
1. What is an ePASS?
The ePASS is an electronic pass that replaces the current physical (sticker) Employment Pass for renewal purposes.
2. What is the purpose of the ePASS?
The purpose of the ePASS is to ease the renewal process of an Employment Pass and reduce the number of pages used on the Passport.
3. Can the company apply an ePASS for dependents?
Yes, an ePASS will be provided upon renewal of a dependent's pass.
4. What happens if the renewal application has been approved and the applicant changes their passport?
The company will need to proceed with sticker printed onto the new passport.
5. Does the applicant need to be inside Malaysia for the company to proceed with an ePASS?
Yes, the applicant needs to be physically inside Malaysia for the company to proceed with an ePASS.
6. Can I proceed with an ePASS renewal with a new passport?
The ePASS is only eligible for renewals with an existing sticker on the Passport. New passports with blank pages are advised to proceed with sticker printing.
7. Where can I find the ePASS?
Company can download the ePASS in the ESD Online System simultaneously with the approval letter.
8. How many working days will it take for the ePASS processing after payment is made?
1 day after payment and the ePASS will be reflected in the ESD Online System.
9. Can I bring the ePASS along as an identification document instead of the Passport?
The passport is required at all-times to go together with the ePASS.
10. Is this applicable for PVP?
The ePASS is specifically for EP and DP related passes only. Professional Visit Pass (PVP) is not eligible for ePASS.
11. What is the function of the barcode?
The barcode is used for security purposes and identification.
12. Do we still need a sticker to be printed and pasted in the Passport?
Only the first sticker is required. There is no need to print stickers for renewal purposes.
13. How to enter/exit Malaysia with ePASS?
The applicant can enter and exit Malaysia using the ePASS with the valid passport.
14. Does ePASS follow the validity of an approved application?
The validity of the ePASS will follow the approval and validity of the Passport.
15. Can the ePASS be printed in case the applicants could not access it from their devices?
Yes, the ePASS can be printed.
16. Is the ePASS valid to show upon entry at the airport?
Yes, it is valid to show upon entry at the airport.
17. Can the applicant hold an ePASS and sticker at same time?
Applicant can only hold either the ePASS or the sticker at any one time.
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